Dedicated Reseller Email: reseller@openweb.co.za Priority Reseller Support: 0119668082

OpenWeb Reseller Platform

Log in to manage orders, wallets, renewals, rewards, and client onboarding from one control room.

Provision telecom services, monitor renewals, track communications, and keep your clients moving with a platform built for fast reseller operations.

Smart Wallet

Wallet-first billing, saved-card fallback, and renewal forecasting in one place.

Live Service Control

Track service health, manage onboarding packs, and respond to provisioning activity faster.

Reseller Insights

Spot profit drivers, retention risks, and the clients who deserve the most attention.

Rewards & Growth

Manage OWP rewards, Voyager activity, and customer retention tools without leaving the dashboard.

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Version 2.2.1

April 10, 2026

Provisioning & SIM Control

Admin order provisioning now supports clear System and Custom SIM assignment paths on pending orders.
When a custom OpenWeb SIM is used, the reseller SIM originally reserved on the order is returned to available inventory automatically for future use.

Billing & Finance Stability

April billing recovery and notice replay flows were hardened so finance can continue safely without duplicate deductions.
Monthly renewal invoice rendering was corrected so duplicate line items no longer make corrected reseller PDFs appear overstated.

Compliance & Handover

Refund-policy acknowledgement handling and reporting were refined to keep reseller legal acceptance clearer and easier to audit.
The project handoff guide was refreshed so new engineering sessions can pick up the live platform with the current production rules already in hand.

Version 2.2.0

March 26, 2026

Smart Wallet Clarity

Failed auto-bill attempts now open a reseller-facing detail view showing the exact provider response, saved request payload, and the safest next step.
Smart Wallet now forecasts the next expected card charge date and shows the final shortfall amount only after wallet funds are consumed first.

Branded Onboarding Packs

Onboarding pack PDFs now inherit reseller white-label colours, support details, and uploaded logos where available.
Resellers can now email an onboarding pack straight to the client through the email queue with the PDF attached.

Sharper Reseller Views

Communications Hub now includes saved presets for renewals, support, failed sends, and billing notices.
Client Insights now highlights VIP, Growth, and Churn accounts based on spend and service movement over time.
The login page and version display were refreshed for a cleaner, more premium first impression.

Version 2.1.1

March 23, 2026

Customer Delete Preview

Deleting a customer now opens a full preview modal showing the exact services and orders that will move back to the reseller account.
Delete confirmations now support reclaim tags, internal notes, and optional queued email/WhatsApp notices.

Deleted Customer Audit & Restore

Added a new Recently Deleted Customers view for both reseller and admin users covering the last 7 days.
Every delete now creates a restorable snapshot with the customer profile, reclaimed services, reclaimed orders, and wallet state.
One-click restore recreates the customer profile and moves services/orders back when they are still sitting directly under the reseller.

Bulk Customer Cleanup

Resellers can now select multiple customers, auto-select dormant customers, and delete them in one action without losing service/order history.
Reclaimed services are stamped with the delete tag/note so the cleanup can be grouped and traced later.

Version 2.1.4

October 24, 2025

WhatsApp Delivery Reliability

Switched ModBot to the refreshed MANTIS-5DUWS channel and API key, restoring successful outbound notifications.
Queue processing now records the provider’s raw payload for every attempt, making authentication and quota issues easier to diagnose.
The latest failed messages were replayed automatically once the channel came back online so resellers received their overdue updates.

Queue Diagnostics & Rewards

Added “Send Test Email/WhatsApp” utilities on the Queues dashboard (with CSRF protection) to verify delivery end-to-end in seconds.
Clarified the worker cadence — batches of ten messages every thirty seconds — directly in the dashboard copy.
Introduced a 5 OWP reward button in this popup; resellers who sign their name and accept the Terms collect points instantly.

SIM & Provisioning Enhancements

Provisioning now includes a “SIMs already provisioned” toggle so admins can skip serial capture when inventory was pre-loaded.
SIM package fulfilment sends refreshed email and WhatsApp notifications with friendly copy and queue IDs for auditing.
Additional logging highlights duplicates, warnings, and support@openweb.co.za copies during SIM inventory updates.

Changelog Experience

The release notes were rewritten to spotlight the WhatsApp recovery work, queue tooling, and the new reward incentive.
Resellers can now acknowledge the update, sign the Terms, and claim their 5 OWP reward without leaving the popup.

Version 2.1.3

October 17, 2025

OpenServe Order Reliability

OpenServe status changes keep the original order intact while safely refunding wallets when coverage is unavailable, eliminating foreign-key violations.
Pending orders now present installation addresses in high-contrast cards so provisioning teams never miss critical delivery information.

Instant Notifications

Rejected, ordered, and activated OpenServe flows now queue personalised email and WhatsApp messages with refund, address, and B-Circuit details.
Provisioning promotes any reseller-selected SIM straight to “activated”, keeping inventory counts perfectly aligned with live services.

Experience Polish

The Spin the Wheel rewards modal now resembles a professional prize wheel with centred labels and a glowing hub.
OpenServe launch banners remain on screen, spotlighting the R299 installation special across catalogue and order pages.

Version 2.1.0 Archive

September 3, 2025

The Courier Guy Shipping Integration

✓ Complete API Integration: Fully integrated The Courier Guy shipping API for real-time quotations and shipment management
✓ Rate Calculator: Live shipping rate calculator with multiple service options (Local Overnight, Express, Same Day)
✓ SIM Card Shipping: Pre-configured for SIM card packages with automated parcel specifications
✓ Dashboard Integration: Added quick access button in reseller dashboard for easy shipping management
✓ System Menu: New System menu in navigation with The Courier Guy and future expansion options

UI/UX Improvements

Menu Reorganization: Repositioned System menu for better visibility and access
Quick Actions: Enhanced dashboard Quick Actions card with new shipping integration
API Status Display: Real-time API connection status monitoring on shipping page

Version 2.1.2

August 26, 2025

Admin Notification System Centralization

✓ Centralized Admin Email System: All admin notifications now exclusively go to support@openweb.co.za, eliminating duplicate emails to multiple admin addresses
✓ Fixed Registration Notifications: Resolved issue where new reseller registrations were sending to multiple admin emails
✓ Streamlined Notification Flow: Removed redundant notification calls and consolidated to single AdminNotificationService
✓ Database Independence: Admin email hardcoded to prevent accidental misconfiguration through database settings

System Documentation Updates

Enhanced Documentation: Updated CLAUDE.md with comprehensive admin notification system details
Environment Updates: All environment configurations now use support@openweb.co.za as the central admin email
Clear Notification Routing: Documented which notifications go to admin vs clients for better transparency

Version 2.1.1 Archive

August 17, 2025

Mass Communication System Enhancements

✓ Complete System Debugging: Resolved all session tracking and progress update issues that were preventing mass communication campaigns from working properly
✓ Enhanced Queue Processing: Fixed backend queue processing reliability with improved session ID handling and error resolution
✓ Real-time Progress Updates: Progress tracking now displays correctly throughout the entire mass communication process
✓ System Verification: Comprehensive testing confirmed flawless email and WhatsApp queuing functionality

Technical Infrastructure Updates

Application Context Management: Fixed critical application context errors in background thread processing
Enhanced Debugging Tools: Created focused test scripts for mass communication verification and troubleshooting
Session Management: Improved session handling for mass communication progress tracking
Error Resolution: Comprehensive error logging and resolution for better system reliability

Version 2.1.0 Archive

August 14, 2025

Dashboard Enhancement & UX Improvements

✓ Reorganized Dashboard Layout: Moved Renewal Amount card next to Active Rate card for cleaner, more organized presentation
✓ Enhanced Text Contrast: Fixed all text visibility issues with proper dark theme implementation and high-contrast warnings
✓ Last Updated Timestamps: Added "Last Updated" dates showing when renewal calculations were last performed
✓ Improved Warning System: Better visibility for insufficient credit warnings with bright yellow backgrounds and dark text

Backend & Integration Enhancements

Google Admin SDK Authentication: Secure service account integration with domain-wide delegation for automated user management
Database Schema Extensions: New GoogleWorkspaceAccount and GoogleWorkspaceLog models with comprehensive logging and tracking
Navigation Menu Updates: Added Google Workspace sections to both reseller and admin interfaces
Smart Banner System: Dynamic dashboard banners showing account creation opportunities and eligibility status

Security & Reliability

External PostgreSQL Integration: Continued use of external database for maximum reliability and data persistence
Comprehensive Error Handling: Advanced error logging throughout Google Workspace workflow
API Status Monitoring: Real-time Google API connection status with user-friendly error messages
Secure Credential Management: Proper handling of Google service account credentials through Replit Secrets

Version 2.0.3

December 24, 2025

Cached Usage & Drill‑Down

Cached stats: Usage data now serves from cache across admin, reseller, and enduser views to prevent timeouts.
Daily drill‑down: Usage modals include current‑month daily usage plus the 3‑month summary.
Last refreshed: Usage modals show when the cache was last updated.
Cleaner UI: Raw API errors are hidden from users while detailed logs are retained for support.

Admin Controls

Refresh Stats: Manual refresh runs now show per‑service progress and results.

Version 2.0.2

July 31, 2025

OpenWeb Accreditation System

✓ Professional Accreditation Page: Created comprehensive OpenWeb Accreditation page accessible via Orders → OpenWeb Accreditation menu item
✓ Marketing-Focused Content: Implemented persuasive content emphasizing certified reseller status and encouraging badge display across all marketing channels
✓ Official Badge Download: High-quality PNG badge download functionality for websites, newsletters, email signatures, and marketing materials
✓ Professional Design: Created beautiful accreditation page with congratulatory sections, benefits overview, and usage guidelines

Business Enhancement Features

Certified Status Promotion: Prominent display of certified reseller status with professional badges and recognition elements
Customer Trust Building: Tools and guidance to help resellers build customer trust through verified accreditation status
Competitive Advantage: Clear messaging about how accreditation provides business advantages and distinguishes from competitors
Support Integration: Contact information and support access for accreditation-related questions

Version 2.0.0

July 27, 2025

Major UI/UX Redesign

✓ Complete Homepage Redesign: Entirely new modern landing page with hero section, animated network cards, and comprehensive service showcases
✓ OpenWeb Logo Integration: Added OpenWeb branding throughout homepage and header navigation with professional logo placement
✓ Network Provider Showcase: Prominent display of MTN, Telkom, Vodacom, and Uncapped 4G/5G services with animated card layouts
✓ R1,500 Discount Requirement: Clear highlighting of minimum spend requirements for reseller discounts throughout design

Enhanced Navigation & Framework

Modern Navigation Bar: Redesigned header with simplified "Reseller" branding text and enhanced dropdown menus
Grid-Based Layout System: Replaced absolute positioning with CSS Grid for network cards preventing overlap issues
Responsive Design Enhancement: Comprehensive mobile and tablet optimization with proper breakpoints
Fixed Dropdown Visibility: Resolved z-index issues ensuring dropdown menus display properly above header content

Version 1.1.6

July 25, 2025

Critical Fixes

✓ Fixed Invoice Generation: Resolved database transaction timing issues in admin order provisioning workflow
✓ WhatsApp Notifications: Fixed timezone handling to ensure immediate message delivery
✓ Version Display: Added prominent version badge in header with changelog modal

New Features

Interactive Changelog: Click version badge to view complete system history
Enhanced Error Logging: Comprehensive logging for better debugging capabilities

Version 1.1.5

July 16, 2025

JavaScript Error Fix

Active Services Display: Resolved "Cannot read properties of null" error
Null Safety: Added proper null checking for service status values

Version 1.1.4

July 14, 2025

Email System Overhaul

Queue Processing Fix: Aligned count and processing queries
CSRF Protection: Fixed admin test email route errors
Service Compatibility: Resolved EmailService reference issues

Version 1.1.3

June 27, 2025

Mass Communication Enhancement

Timeout Prevention: Chunked processing for large operations
Real-time Progress: Live progress tracking with statistics
CSRF Fixes: Resolved SIM inventory access issues

Version 1.1.2

June 27, 2025

SEO Optimization

Google Compatibility: Complete SEO implementation
Structured Data: JSON-LD business schema
Meta Tags: Optimized for South African market